Cant Log In To WordPress
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I cant log in to my wordpress account. My wordpress account is http://www.pokomos.com
someone assist please -
Hi there,
It seems that the site you’re referring is not hosted on WordPress.com. it might be a self-hosted WordPress.org site.
This is a public forum which provides support only for the sites hosted on WordPress.comYou can seek help for WordPress.org sites here: https://wordpress.org/support/
You can find WordPress.org support documents here https://codex.wordpress.org/Main_Page
You can read and learn about the difference between WordPress.com and WordPress.org herehttps://en.support.wordpress.com/com-vs-org/Thanks
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Hi hiriworst –
Your domain is registered through GoDaddy and currently hosted by NAMECHEAPHOSTING.COM. There’s not any connection to WordPress.com so I won’t be able to help you directly.
Please head over to the WordPress community forums where a volunteer will try to help:
https://wordpress.org/support/There are 2 versions of WordPress which can be confusing when starting out. What happens at WordPress.com is completely different from using the open source WordPress installation like you are set up with. See here: https://en.support.wordpress.com/com-vs-org/
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Hi vinitdhake –
Please avoid using statements that don’t really help the user in any way. An example from the above posting:
It seems that the site you’re referring is not hosted on WordPress.com. it might be a self-hosted WordPress.org site.
A better choice would be something like, “I’ve had a look at your domain and it is not using WordPress.com”
You can do a whois search to find that out for the user and help point them to the right direction for support.
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staff-zinnia
Thank you so much for the feedback. Would definitely take care of this next time :)
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