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Forums / Can’t log in to WordPress in order to edit my site

Can’t log in to WordPress in order to edit my site

  • Unknown's avatar
    bcostrustees · Member · Mar 26, 2024 at 1:45 pm
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    I have been unable over recent weeks to edit the website off the charity of which I am a trustee, because whenever I try ti log in to WordPress or press any edit button the website itself (when viewing it) I just get a blank page with the WordPress ‘W’ logo. For the same reason I cannot access live chat, as this would involve me getting onto the WP website! Please help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-oikake · Staff · Mar 27, 2024 at 2:36 pm
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    Hi,

    I’ve checked it, and I was able to access your dashboard to edit your site:


    I’d say this has to do with the browser cache memory. Could you please empty your browser cache following the instructions here?:

    WP
    Solve Common Browser Issues
    in WordPress.com Support
    3 min read
    Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versi

    This should fix the issue on your end.

    Let us know if you need further assistance with this, and we’ll be happy to help!

  • The topic ‘Can’t log in to WordPress in order to edit my site’ is closed to new replies.

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About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from bcostrustees

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