can't log in to wp-admin

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  kevinwirewestcomau · Member · Jun 1, 2018 at 2:33 pm

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  I can’t log in to the admin dashboard but have no problem logging into the site dashboard. I’m using correct email and password. It redirects me to wp-login that doesn’t work either. Need help.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 3, 2018 at 9:58 am

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  Hi there,

  Your site is using the open source WordPress software found on WordPress.org, and we have no control over your login credentials for that site here on WordPress.com. Your WordPress.com username and password won’t work to log into that site’s admin dashboard, as the username and password for that dashboard are completely different, and stored in that site’s database, not in our systems.

  You can find the password reset instructions for your version of WordPress here:

  https://codex.wordpress.org/Resetting_Your_Password