Can’t log in/white screen

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  meghanfallis · Member · Sep 13, 2022 at 12:51 pm

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  Hi, when I access wordpress through Bluehost I get the ‘white screen of death’. However, when I try to log in to Admin Settings as suggested in the FAQ page, I can’t because it says my email can not be identified. However I have identified my email. I am very confused and getting frustrated. Any help would be greatly appreciated.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  julinedossantos1 · Staff · Sep 13, 2022 at 1:07 pm

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  Hello

  If your WordPress is on Bluehost, you probably have a self-hosted version of WordPress.org
  Differences between WordPress.com and WordPress.org you can check here:
  https://wordpress.com/support/com-vs-org/

  This forum is for questions related to WordPress.com.
  But you can ask the community on WordPress.org for help on this forum here: https://wordpress.org/support/ or directly to Bluehost support.

  I hope this information helps.