Can't Log Into Admin page

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  pedalforparkinson · Member · Jan 12, 2020 at 4:36 pm

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  Can’t log into admin page to edit website the redirect just freezes or loads a blank page.

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  fstat · Staff · Jan 13, 2020 at 8:56 am

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  Hi there,

  This looks like an issue with your browser. Please try the following:

  * Clear your browser’s cache and cookies:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  pedalforparkinson · Member · Jan 14, 2020 at 1:18 pm

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  I have tried this on two lap tops and even my phone and still just a blank page.

  I would also be interested in taking this page over to my account with the pedalforparkinson page

  At this point any help would be greatly appreciated

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  pedalforparkinson · Member · Jan 14, 2020 at 1:21 pm

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  Actually the site I’m having problems with is a site that was created for free I believe as I didn’t create it but I have been editing it for several years.

  http://peoriafishclub.com/wp-login.php?redirect_to=http%3A%2F%2Fpeoriafishclub.com%2Fwp-admin%2F&reauth=1

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  staff-mckluskey · Staff · Jan 14, 2020 at 1:52 pm

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  Thanks for the link, it’s very helpful because it seems that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  I understand that you would like to use this domain with your site pedalforparkinson.net? If so, once you’ve solved the issue on your site, you can map it as explained here:

  https://en.support.wordpress.com/domains/map-existing-domain/