Can't log into my account!!!!!!!!!!!!

• 

  dearasia2022 · Member · Apr 28, 2020 at 7:06 pm

  • Copy link
  • Add topic to favorites

  Hi there, can someone help urgently please? I have a site using woocommerce, I also pay for subscription annually, but when I try to access to my account, it keeps saying “user doesn’t exit”. The email is (email visible only to moderators and staff). My latest subscription is below.

  Hi there Vivien,

  This is a renewal for the WooCommerce.com account owned by: (email visible only to moderators and staff)

  Order:[Redacted]

  Your card ending in [redacted] was charged successfully for $79.00 on October 09 2019 for the following subscriptions:

  And my wordpress site using this woocommerce account is returning an empty dashboard.

• 

  justjennifer · Member · Apr 28, 2020 at 7:23 pm

  • Copy link

  Please keep in mind this is a public forum. I’ve removed the sensitive info from your post.

  Please continue the conversation in your original thread rather than opening new forum threads on the same topic. Thanks

  https://wordpress.com/forums/topic/cant-log-into-my-account-even-being-charged-annually/#post-3478723