Can’t log into my account

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  dangale123 · Member · Feb 6, 2021 at 4:32 am

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  I have tried to login to my account (not this one) which have 2FA activated. But I didn’t receive any code to my phone number. I also don’t have my backup codes since the hard drive that had the details have broken. I need my account back. Please help me to recover it.

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  staff-mckluskey · Staff · Feb 6, 2021 at 10:43 am

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  Hi there!

  What is the address of the site you’re trying to access?

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  dangale123 · Member · Feb 7, 2021 at 11:38 am

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  Recommencentral.com

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  staff-totoro · Staff · Feb 7, 2021 at 7:47 pm

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  Hi there,

  You are sure about the spelling of your domain? I tried to visit https://recommencentral.com/ but I did not see a site at that address.

  Thanks for the additional info!

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  dangale123 · Member · Feb 12, 2021 at 7:12 am

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  Sorry there is a mistake.

  it is recommendcentral.com

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  fstat · Staff · Feb 12, 2021 at 8:11 am

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  Hi there,

  You need to contact our Account Recovery team using the form linked below.

  https://wordpress.com/wp-login.php?action=recovery