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Forums / Can't log into my account

Can't log into my account

  • Unknown's avatar
    morganamonett · Member · Feb 10, 2017 at 10:16 pm
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    Hey,
    I’m trying to log into my account to install a plugin, but I keep getting the message saying that my email isn’t registered to an account even though it is. Thanks for your help guys?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Feb 10, 2017 at 10:20 pm
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    You cannot install any plugins into any wordpress.COM hosted sites.

    You are confusing wordpress.com hosted sites like yours with wordpress.org software installs on paid hosting. For that type of functionality, you’d need a self-hosted WordPress.ORG software install running on a paid web hosting service.

    At present there is no FTP access and no blogger installed plugin capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
    http://en.support.wordpress.com/ftp-access/
    http://en.support.wordpress.com/plugins/

    See: Moving to Self-Hosted WordPress
    https://move.wordpress.com/

  • Unknown's avatar
    timethief · Member · Feb 10, 2017 at 10:23 pm
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    I’m trying to log into my account

    re: http://rosewatermag.com/

    What I post below applies only to sites hosted by wordpress.COM.

    You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    If required use the account recovery form
    https://en.support.wordpress.com/account-recovery/
    https://en.support.wordpress.com/account-recovery/#account-recovery-form

    *Replace NAME_OF_BLOG in that URL with the actual name of your blog.

    I recommend bookmarking that link or memorizing it.

  • The topic ‘Can't log into my account’ is closed to new replies.

Tags

  • moving to self hosted wordpress
  • no blogger installed plugins
  • no FTP access
  • no plugins
  • wp Admin login link
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 9 years
  • Latest reply from morganamonett

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