Can’t log into my account
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Hi there, I cannot log into my account skinnylegsandplatforms.wordpress.com – it has 2 years worth of university work on there and I desperately need access to it. I was randomly logged out of my account on my MacBook and the password I thought it was does not work and the email that is linked to that blog, unfortunately I am no longer able to access. I have tried to contact you through twitter about getting my password changed and sent to my new email address where I was told to go through the recovery guide, but as I cannot access the old email address to get the information needed to complete the form it is useless to me. I really need to get back to my blog, I have a lot of work to complete and hand in. All of my user domains are the same ‘alyxgardiner’ and my work is on Instagram so you can clearly see it’s my blog. Please please help I’m desperate!
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I cannot access the old email address to get the information needed to complete the form
Then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery so you can be contacted by email ie. not on these public support forums, which are available to everyone with internet access. Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
Be sure to use the Extra Details section at the bottom of that form. Provide the email address that you cannot access but used to register.
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