Can't log into my site.

  • Unknown's avatar
    alecfritz · Member ·

    Hi, I’m having trouble logging into my site. I use worpress with comicpress theme and it doesn’t seem to recognize my login information, and when I try to send a recovery email to reset my password, I don’t receive one. I’ve checked my spam folder in my email just in case it was sent there, but it’s not there either. I’m not sure what steps I should take to log into my wordpress site’s dashboard so if you have any other suggestions I would appreciate it. Thanks

  • Unknown's avatar
    geoffreyshilling · Member ·

    Aloha alecfritz, It looks like you are working with a self-hosted WordPress.org site instead of the WordPress.com-hosted version supported here.

    Learn more about the differences between WordPress.com and WordPress.org:
    https://en.support.wordpress.com/com-vs-org/

    I would recommend searching on the WordPress.org support forums for similar issues. If you cannot find anything that works, you can start your own thread. The forums are completely separate from each other, so you will need to register an account there if you haven’t done so already.

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