Can’t log into my website

  • Unknown's avatar
    parrickj · Member ·

    ‘Updating your account, one moment’

    This has been going on for more than an hour. What’s going on?

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hello there, it seems that your site is not hosted on WordPress.com but a self-hosted site using the open source WordPress software.

    Name Servers
    NS73.DOMAINCONTROL.COM
    NS74.DOMAINCONTROL.COM

    Maybe you could contact your web hosting provider on the issue or post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    WordPress.com vs. WordPress.org

    Hope your issue gets fixed soon!

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