Cant log into my website – PLEASE HELP

  • Unknown's avatar
    prizearize · Member ·

    I downloaded this plug in from my phone called SeedProd, and I activated the free version. I then went ahead and created a coming soon page from my mobile and then made it active. the page now works so when visitors come to my website it goes on the coming soon landing page, but now I cant log in to my WordPress backend???

    I usually go to this link to log in: https://www.prizearize.co.uk/wp-admin

    But it does not give the option to log in? I literally cant do anything – has my website gone????

    I paid for the pro version after on SeedProds website but nothing there helps for me to log into my WordPress

    Please I can pay someone to fix this for me, I cant lose my website.

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    It sounds like the plugin might have changed the location of the login page on your site, so please contact support for the plugin you’re using directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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