Can't log into old account

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  mbrochetti9912 · Member · Aug 13, 2015 at 12:30 am

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  I can’t log in to WordPress. (Here I had to create another account after trying for some weeks; which I’m using to post this question.) I remember the password, have access to email but, I don’t have Google authenticator now. So I can’t log in because I have 2-step authentication enabled. I don’t have backup codes, but I still have my phone number. But the problem is, I’m not receiving the SMS. (I have already tried the recovery process, but it keeps asking for codes.)

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  theflowercrowncollective · Member · Aug 21, 2015 at 2:05 am

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  I am having the same issue for a different account than the one I am using to post. Can a Happiness Engineer PLEASE help us. Without our codes we are getting nowhere.

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  mbrochetti9912 · Member · Aug 28, 2015 at 12:12 am

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  Why are there no support members assisting this topic?