can’t log into the site

• 

  ronithialtx24 · Member · Jul 3, 2025 at 11:26 am

  • Copy link
  • Add topic to favorites

  We are currently unable to access the backend of our WordPress site, as we have lost the login credentials associated with the admin account. Could you please assist us in recovering access or advise on the necessary steps to reset the login credentials?

• 

  zhaolin13259 · Member · Jul 3, 2025 at 1:02 pm

  • Copy link

  I usually reset the administrator password directly through the MySQL database