can’t log into website

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  dmaynard1990 · Member · Nov 3, 2019 at 1:18 pm

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  I can’t log into my log website http://www.born2beacademy.com as it doesn’t recognise my user name. My user name has been save to my computer and i’ve used it before multiple times. how can I get back into my website?

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  fstat · Staff · Nov 4, 2019 at 10:08 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org