Can't log into word press after changing domain name & word press domainurl
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Please help urgently please. I changed my Url from glassgurubrisbane.com & the word press Url both to my previous web site URL in which I want to keep as the main URL for my new web site. I now can not get back into the word press admin page or dashboard. I also do not have the password as it was a generic one that word press sent to my email. It now won’t even allow a new password.
Need help urgently please
The blog I need help with is: (visible only to logged in users)
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Hi there!
I’m not too clear on your end goal. What URL does your site currently have and what would you like it to be? We can work from there.
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Well i had set up my new site glassgurubrisbane.com
& wanted to change the url to glassguru.com.au in the word press general tab. so I had changed both the word press url & the forwarding url to glassguru.com.au.I would now like to reverse back to glassgurubrisbane.com. I don’t have a password & i can not get back into the dashboard.
I have made quite a mess
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Thank you for clearing that up!
Neither of the domains that you listed (glassgurubrisbane.com and glassguru.com.au) are registered here at WordPress.com. The content of the site I’m seeing at glassguru.com.au is also not hosted here.
Was your original site hosted outside of WordPress.com? It’s possible to use WordPress with a site that’s hosted elsewhere via the software available for download at WordPress.org.
If you’re not sure about the differences between WordPress.com and WordPress.org then the following guide gives a good overview:
If your site isn’t hosted here at WordPress.com, then I recommend contacting your host’s support team directly. They will be in the best position to help you regain access to your account.
The only WordPress.com site that I’m seeing associated with your account is glassgurublog.wordpress.com. If you wish to use one of your domains with that site then you can following the guidance here to map either one to WordPress.com:
https://en.support.wordpress.com/map-existing-domain/
Let me know if that helps out. If you have any further questions, let me know and I’ll be happy to assist further.
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my previous web master had set up both initially glassguru.com.au & glassgurubrisbane.com
glassguru.com.au is hosted with drupal gardens & I would like to transfer to wordpress & would like to know how?
glassgurubrisbane.com my web master initially had set that one up to & I don’t know how to contact her anymore so I do not know who is the host but i did get access to wordpress for this site. If you do a search glassgurubrisbane.com you will see all the pages from home, about us, services, contact us page. But when you click on any pages it forwards to the glassguru.com.au .
I need to somehow access my wordpress dashboard but it won’t allow me.
I had done a lot of new work for glassgurubrisbane.com using the tesseract theme so this is the priority at the moment.Thanks
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& also my user name was
Guru
& I didn’t have a password saved as it was a generic one that wordpress had sent to me & I had not saved one of my own.
Panic
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& another thing is if you click on the drop down arrow where it shows the drop down arrow for the cached glassgurubrisbane.com/ you will see my new web site.
Sorry to be a pain
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I checked out the cached version of glassgurubrisbane.com, as you suggested, and can confirm the site’s content was not hosted here at WordPress.com.
Instead, it was hosted with a third-party company and running on the free software available at WordPress.org.
The differences between the two types of WordPress (WordPress.com and WordPress.org) are an understandable point of confusion for many. Check out our guide here for a good overview on the main differences between the two:
As glassgurubrisbane.com wasn’t hosted at WordPress.com, staff here don’t have access to your files and are limited in the help we can provide.
A search on whoishostingthis.com and on who.is indicates that the site is hosted by IdeaHost. Their support team will be in a better position to help with your question:
If your account was set up by your web master then she will likely need to step in to help you gain access.
I’m sorry that I can’t be of more help on this but hope that helps to point you in the right direction and that you’re able to regain access to your site.
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