Can't log into wp-admin

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  andreamariasims · Member · Feb 12, 2016 at 8:09 am

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  Please help. I have to wordpress websites. When I try to get into admin, I just get a blank page. I have looked on the forums and can not find an answer. Why does wordpress not have staff that help?

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  stefmattana · Staff · Feb 12, 2016 at 1:16 pm

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  Hi @andreamariasims,

  Can you please specify the URL address of your website? That would help us a lot figure out the nature of the problem. Thank you!

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  andreamariasims · Member · Feb 13, 2016 at 2:17 am

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  http://www.imageandstyleguru.com and http://www.andreamariasims.com

  When I try and log into admin, I just get a blank screen. Thanks so much.

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  stefmattana · Staff · Feb 13, 2016 at 8:15 am

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  I’m not able to access the first website as it displays a blank page.
  The second website appears to be a self-hosted site using the WordPress.org software, but this forum is for blogs hosted here on WordPress.com. The two versions are different and have separate forums.
  In order to solve your issue, I’d suggest you to post your question at the WordPress.org forum: https://wordpress.org/support/
  If you don’t have a username at that forum, you’ll need to register before posting.

  For more information about the differences between WordPress.com and WordPress.org, visit: http://en.support.wordpress.com/com-vs-org/

  Let me know if you have any question :)

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  andreamariasims · Member · Feb 13, 2016 at 9:50 pm

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  Hi thanks for the reply, and taking the time to try and help. I’m not very technical savvy, so will try and employ someone to help me with this. I appreciate your time. Thank you! :]

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  stefmattana · Staff · Feb 14, 2016 at 8:49 am

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  You’re very welcome and have a happy Sunday :)

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  andreamariasims · Member · Feb 29, 2016 at 2:39 am

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  Can anyone else help with this. I can’t log into word press anymore now either. It says it doesn’t recognize my email address. Both my websites are still working, and running on wordpress, I just can’t get into admin to update them and do any changes. I used to be able to log in through wordpress, but wordpress is now telling me I don’t have any websites with them… This is crazy??? Does anyone know what to do? Thanks so much!

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  stefmattana · Staff · Feb 29, 2016 at 1:43 pm

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  Hello there @andreamariasims!

  I can’t see the WP admin login page for http://www.andreamariasims.com even if I can see the website, while the other site, http://www.imageandstyleguru.com appears blank to me too, so that must be some kind of database error maybe?

  As I said, this is not really the right forum for posting this questions. You should ask to the correct forum which is https://wordpress.org/support/. People there will be able to help you fix this issue :)