Can’t log into WP dashboard

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  factsconsultancywebsite · Member · Feb 8, 2023 at 9:52 am

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  Using elementor, I can’t log into the WP dashboard via https://presentyourplayer.com/wp-login.php

  Any help?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Feb 8, 2023 at 3:23 pm

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  Hi there! You’ve landed on the support forums for websites that are hosted here on WordPress.com; it looks like your site https://presentyourplayer.com/ is currently hosted with another platform if I understand correctly, and using the free WordPress software which comes from WordPress.org instead?

  It looks like the login page is available at this time, if I check as a visitor! Of course, I’m unfortunately unable to check why Elementor might be preventing you from logging in when you posted, as your site isn’t currently hosted on our servers here on WordPress.com. However if you would want us to have that sort of access, to provide daily backups, and our 24/7 support service (among other things), you could of course migrate from your current host and use our Business plan! We have information about all that it offers here:
  https://en.support.wordpress.com/plan-features/business-plan/

  You can even migrate your site in on the Business plan, plugins and theme included – we have a guide for it here:
  https://wordpress.com/support/import/import-an-entire-wordpress-site/#import-from-self-hosted-word-press

  Let us know if you have any questions about it!