can't log on in any other devise

  • Unknown's avatar
    maxmoar1 · Member ·

    I am logged in on my computer but I can’t log in on my laptop. it says my log in details are not recognised

  • Unknown's avatar
    timethief · Member ·

    This is wordpress.COM support. I’m asking two question below because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?

    And, exactly which wordpress.COM username account registered that site?

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