Can't Log On To Main WordPress Account
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Hello.
My blog – davidemastracci.com – needs to be renewed by July 28.
This is currently impossible as I cannot sign into my wordpress.com account for that site, although I can log into the admin section of the blog just fine.The account I’m using to submit this post is for another blog.
Any idea on how I can log in?
I’ve tried using the associated email address, username, etc, but no luck. -
meta name=”generator” content=”WordPress 3.9.1″ so your site isn’t hosted here.
If the domain was purchased through WordPress.com, and I see it was purchased through WildWest Domains, if you log in to the Admin section, you should also be able to manage your domain from My Upgrades: http://en.support.wordpress.com/my-upgrades/
If you cannot log in there, and in order not to lose the domain name, you’ll want to read this http://en.support.wordpress.com/gift-upgrades/#renewing-a-domain-on-a-blog-youre-a-user-on Scroll down a bit until you reach the relevant section.
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NOTE TO STAFF:
The anchor link at Renewing a domain on a blog you’re a user on at http://en.support.wordpress.com/gift-upgrades/ does not work from the sidebar.
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Hi David!
I’ve checked the domain “davidemastracci.com” and indeed it expired only less than a day ago. However, I can see that it’s registered under the user name “davidemastracci”, rather than the one you’re using now. Can you try logging out and logging in again as that user? Once you do, go to Store -> My Upgrades of that blog’s admin panel to renew the domain.
If, for some reason you’ve forgotten that account’s password, please use our Lost Password form found here:
https://en.wordpress.com/wp-login.php?action=lostpassword
Let me know if you run into any problems along the way. Good luck!
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