Can’t Log Onto Admin Stie

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  metsdaddy · Member · Dec 3, 2021 at 4:13 pm

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  I keep entering my correct password and answering the security question correctly, but it will not permit me to log-in.

  When I do the reset email option, no email is sent.

  Also, the Word Press phone number is unattended, and apparently, there is no live chat to help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mohammadriyad · Member · Dec 3, 2021 at 4:56 pm

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  Hi there,
  This is WordPress.com forum, It seems like your website is using the open source WordPress software (from WordPress.org). :) Please know more here about the differences https://wordpress.com/support/com-vs-org/

  However, I here are some solution for you to reset password from WordPress.org support which might solve your problem https://wordpress.org/support/article/resetting-your-password/

  If this doesn’t help you can ask the WordPress.org community https://wordpress.org/support/forums/ where you’ll find more experts on open source software for advice.

  If the error is still there, please try to contact your hosting providor’s (GoDaddy.com’s) support team who may be able to assist.

  Thanks