can’t login

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  indyuptownpup · Member · Apr 27, 2021 at 8:32 pm

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  Hi. When I try to log in to wordpress, I can’t because the captcha plug-in gives me the message:
  ERROR for site owner: Invalid key type

  Please help?
  Thanks,
  Amanda Stetzel

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  helper-heroponriki · Member · Apr 27, 2021 at 8:48 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  Thank you!

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  indyuptownpup · Member · Apr 27, 2021 at 8:56 pm

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  it’s uptownpupindy.com

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  indyuptownpup · Member · Apr 27, 2021 at 9:57 pm

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  just checking back in

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  indyuptownpup · Member · Apr 27, 2021 at 10:12 pm

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  I should have specified it’s https://uptownpupindy.com … Please let me know if there is a solution to this issue. Thanks.

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  supernovia · Staff · Apr 28, 2021 at 1:35 am

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  Hey Amanda! These forums are actually for the free sites hosted here at WordPress.com. Our setup is a bit different:

  WordPress.com vs. WordPress.org

  You are using a DIY installation of WordPress at GoDaddy. For help with this specific issue, I’d recommend reaching out to support for your captcha plugin. They likely have their own forum or support page. Then, for more general support, use https://wordpress.org/support/forums/ .

  Hoping that helps!