Can’t Login

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  jjmpackaging · Member · Mar 30, 2022 at 7:40 pm

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  Hello,

  We can’t login to WordPress anymore. Any clue why this is happening and what we can do?

  Home

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Mar 30, 2022 at 8:11 pm

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  Hi there! Your site armeniacoffee.com is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org ) but hosted at Media Temple.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  It looks like you have some plugin or setting to hide or redirect your login form on your WordPress installation as your login should be located at https://www.armeniacoffee.com/wp-login.php.

  You’ll need to reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your site.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that helps!