can’t login

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  pennyfriends · Member · Aug 1, 2022 at 2:15 pm

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  Cannot login. Says to put in email and I will get a message. I do not get the message

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Aug 1, 2022 at 3:26 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  pennyfriends · Member · Aug 1, 2022 at 3:55 pm

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  http://www.penington.org

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  helper-heroponriki · Member · Aug 1, 2022 at 6:34 pm

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  Thanks for that information. Your site is not hosted here at WordPress.com, so we’re limited to what we can help with here but I can get you pointed in the right direction to get help.

  Your login page can be found here: http://www.penington.org/wp-login.php

  If the admin name and password don’t work there, you should be able to click the “Lost password” link to reset the password.

  If you still have trouble, you should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you regain access to your site.

  I hope that helps!