can’t login

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  jessicawinter88 · Member · Sep 8, 2022 at 2:27 pm

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  You can visit my site but I am not able to login.
  I get a fatal error message

  I’ve never been able to login via wordpress.com directly.
  The whole time I’ve had my site (3 years) it’s always been through a redirect link
  Don’t know why

  When asking for help on a WordPress form it says site not found, because of the re-direct link.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  amiteshg93 · Member · Sep 8, 2022 at 3:09 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  jessicawinter88 · Member · Sep 9, 2022 at 2:38 am

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  https://thejessicawinter.com/wp-login.php?redirect_to=http%3A%2F%2Fthejessicawinter.com%2Fwp-admin%2F&reauth=1

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  amiteshg93 · Member · Sep 9, 2022 at 4:37 am

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  Hi there,

  https://thejessicawinter.com is up and running.

  Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  In case the admin name or password doesn’t work, you can reset the password by clicking on the “Lost password” link.

  WordPress.com has no control over sites hosted elsewhere, so your hosting provider may be able to help you if you are still having problems.

  Hope this helps! :)