can’t login

• 

  steffbold · Member · Nov 14, 2022 at 5:10 pm

  • Copy link
  • Add topic to favorites

  Login email on wordpress is not my email and I can’t login (my web designer put a bogus email), even though I host I am hosting on hostinger. How can I login?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  steffbold · Member · Nov 14, 2022 at 5:11 pm

  • Copy link

  the website is http://www.montecarlorei.com
  Thank you for any guidance!

• 

  supernovia · Staff · Nov 14, 2022 at 10:29 pm

  • Copy link

  Hi there, any accounts with us will likely be different from accounts you set up with your own copy of the WordPress code. Are you using montecarlorei.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com

  Cheers!