Can’t login

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  janelricks · Member · Mar 17, 2023 at 3:20 am

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  I need to login my website

  Self-declared URL: alchemy-7.org
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 17, 2023 at 2:19 pm

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  Hi there:

  The website alchemy-7.org is tied to a different user account than the one you’re currently logged into. You would need to log out of @janelricks and log into the correct account to manage your site.

  If you don’t remember what the correct login is; since you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

  https://wordpress.com/wp-login.php?action=recovery

  Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a ten-digit letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  You can read more about what the account recovery process entails here:

  https://wordpress.com/support/account-recovery/

  I hope that helps!