cant login

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  rebeccadecarlo · Member · May 21, 2015 at 1:37 am

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  Hi there,
  I own the domain thatcrystalsite.wordpress.com and for some reason its not letting me access it. When I try to retrieve the password it creates me a whole new account, but doesnt allow me to access it. So now I have a new WP account, but still no access to my blog, which I havent been able to get into for over a year… any ideas??

  Thanks for your help
  Rebecca

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  ariwinokur · Member · May 21, 2015 at 2:12 am

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  Please try filling out the form at https://wordpress.com/wp-login.php?action=recovery to recover your account.

  I have also tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

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  rebeccadecarlo · Member · May 21, 2015 at 12:05 pm

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  Thank you Ariwinokur – I filled it out so hopefully they can help me.

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  jeremeylduvall · Member · May 24, 2015 at 12:11 am

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  Hi Rebecca,

  The site you mention is actually owned by a completely separate user account (not rebeccadecarlo). Do you remember any email addresses or account usernames you may have used to create this other WordPress.com account?