Can't login

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  barzonalessandro · Member · Sep 15, 2021 at 10:17 am

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  Hello, I can’t login to my site mysite/wp-admin

  My password should be correct but it continues to redirect to the same login page.

  If I try to change password, with the link via email, the link it’s always invalid.

  What can I do?

  Thanks

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  kamlesh08 · Staff · Sep 15, 2021 at 10:35 am

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  Hello barzonalessandro,

  Thanks for getting in touch with us! :)

  Firstly, you must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  What is the URL starting with https:// for the exact blog you are referring to?

  Thanks,
  Kamlesh.