Can't login
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When I go to my bookmark wordpress login page I get a 404 message telling me this page cannot be found in. When I do a password reset I never get an email with a password
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’ll try to give you paths to each and every possible scenario you are facing now.
For security reasons, you have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
I recommend bookmarking that link or memorizing it.
You can update your email address here https://wordpress.com/me
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
I hope that helps. 🙂
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@residentialcomputersupport being more specific about the first step, the URL you should try to access your dashboard is:
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@guicmazeredo
You quoted my prewritten response as though those were your words and not my words ie. there was no attribution! Read this support doc first WordPress.com Volunteers – Pre-written Answers at https://en.support.wordpress.com/wordpress-com-volunteers/ Then create your own answers or simply post a backlink to mine. -
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You are forgiven. :)
Know that I have been answering questions here for over 11 years and have no staff wannbe aspirations. I predate the support docs and I predate all but one member of the support staff even being on staff. As I am a thread tagger you will find that tag search is productive but attribution or backlinking is an expected courtesy based on copyright. :)
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Thanks, TimeThief! Wow, 11 years is quite a while! That explains the fact that I’ve learned a lot from you support here in forums. I appreciate you have the time to clarify all of this and also appreciate your comprehension. :-)
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Learning from using tag search and locating my responses has helped many people become Staff members, and that makes me feel all warm and fuzzy inside. Best wishes to you. :)
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@timethief You must be proud of it! And besides that, you are also very kind. Best wishes to you too! :-)
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Hi residentialcomputersupport ,
When I go to my bookmark wordpress login page I get a 404 message telling me this page cannot be found in.
What is the full URL of the page where you are seeing a 404 error? If you let me know, I’ll take a look.
Thanks!
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