Can’t login
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I have a website that uses wordpress. I thought i remember what email i used but I don’t see a password reset link in my inbox
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Hi there,
What is the URL of the site you are referring to? Also, what is the email address that you believe is connected to this site? i’d be happy to look this up for you.
I do not see any sites connected to the account you are contacting us from. Is it a WordPress.com hosted site?
Let me know, thanks!
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I own the domain http://www.alexanderjonesi.com
I used a wordpress template to build my site, so I would assume I had a login at some point. I have looked through my emails and can’t find anything. I also can’t reset my password by using a transaction number because I can’t find it
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I think I probably used ajonesiphoto@gmail to create my account but changed it to (email visible only to moderators and staff). Neither got a password reset link. I might have mistakenly created an account with the username ajonesi and (email visible only to moderators and staff) but I need to log in to whatever account I have that has alexanderjonesi.com as a domain registered to it
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Hi there,
Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.
You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/
For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.
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