Can't login account (verification code)
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Hi, I can’t login my account because I accidentally deleted the google authenticator app on my phone and now I can’t generate verification code. Please help me..
The blog I need help with is http://ridiculouslylovely.wordpress.com/
Thank you!
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You did not specify a blog address or reason for posting when you created this topic.
This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.
If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.
If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.
This is an automated message.
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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It seems two-step-authentication is disabled on your account. Please let us know if you need any further assistance!
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hmm. I tried but I still can’t login without the verification code. I don’t think the two-step-authentication is disabled.
The blog I need help with is
http://ridiculouslylovely.wordpress.com/Please help me disable the two-step-authentication
Thank you.
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Hi gwendolynlow, are you still having trouble accessing your blog? Please double check you are logging in with the correct username (the username you used to post here is not tied to the blog you asked for help with).
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