Can’t Login – Error: Incorrect CAPTCHA. Please try again.
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I’m trying to login to my admin account on a client’s website, but I only get this error. The client is also have the same issue. From what I have read, others have had a similar issue and the solution lies within ‘disabling plugins.’
But how does one do so, if they can’t get into the back end?
And it says about incorrect ReCaptcha, but there is no ReCaptcha visible when you attempt to login.
Self-declared URL: uifpgh.org
Jetpack: Unknown
WP.com: Unknown -
Hey there, your site isn’t hosted here with us, but since the error involves a plugin, making a backup then trying these tips from WordPress.org may help:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallationThen, get in touch with the plugin provider to sort out any issues with it so you can re-enable it.
Going forward, you’ll want to use the correct support forums for self-managed WordPress sites:
https://wordpress.org/supportHere’s the difference between it and our services:
https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/Cheers!
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