Can't login in to site

  • Unknown's avatar
    kjmathiesen · Member ·

    Hi there, can anyone help me. I am working on a site for a company in Australia and the graphic designer I am working with has begun building the site and sent me a link to the admin page:

    http://www.bonorong.com.au/TEMP/wp-admin

    But when I click this link I get the message: “This webpage is not available”

    This happens in whatever browser I use and whatever computer.

    But the designer in Australia has none of these issues on her, or other computers. Which makes me think it’s some kind of geoblock. But I really have very limited technical knowledge of wordpress so don’t know if this is possible or what she or I can do about it.

    Please help!

  • staff-ozmodiar · Staff ·

    bonorong.com.au appears to be a self hosted WordPress site using the free software from WordPress.org. WordPress.com support staff cannot assist with self-hosted issues due to the fact that we do not have access to your server or files.

    If I had to guess, I would say that something is messed up with either the WordPress install itself or the URL that they gave you.

    I highly suggest checking out WordPress.org’s support community:

    http://wordpress.org/support/

    There are lots of knowledgeable people there who may be able to help you troubleshoot.

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