Can’t login into my another domain: kanavguglani.com

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  dishasharma143ds · Member · Apr 22, 2021 at 11:02 am

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  Hey!
  I can’t locate the log in details to the domain: kanavguglani.com.
  And neither am I getting the reset password link in any of my mails.

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  luanluta · Member · Apr 22, 2021 at 11:11 am

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  Hello there,

  It looks like your site is being hosted at another company which means that it’s not running the WordPress.com platform but its using the open-source WordPress.org platform. Since the platforms are different you should ask for help at their support forums:
  https://wordpress.org/support/

  Read this to find out more about the difference between the two:
  https://wordpress.com/support/com-vs-org/

  Check with your hosting providers support, they might be able to help aswell.

  Hope this helps!

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  staartmees · Member · Apr 22, 2021 at 11:11 am

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  Your site isn’t running on the wordpress.com platform it isnt even any way connected to your wordpress.com account. To get help for your site, go to https://wordpress.org/support/