Can't login into my site dashboard

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  aleppoguide34be2c28df · Member · Nov 22, 2022 at 8:21 am

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  Each time I want to login this message comes out:

  You are logged in as “aleppoguide34be2c28df” and do not have the necessary privileges to access the dashboard for “Syria Tour Guide”. If you are not “aleppoguide34be2c28df”, please log out, and log back in with your username. If you are “aleppoguide34be2c28df” and you need access, please ask an administrator of the site to invite you.

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  aleone89 · Staff · Nov 22, 2022 at 11:56 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  aleppoguide34be2c28df · Member · Nov 22, 2022 at 11:09 pm

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  Thank you for your initiative and support!
  Yes, here’s the URL

  aleppoguide.wordpress.com

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  aleppoguide34be2c28df · Member · Nov 22, 2022 at 11:19 pm

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  By the way, I think I had registered for two usernames. One holds ‘aleppoguide’ and the other one titles “aleppoguide34be2c28df” So my question is if I remove the second account, holding the longer username, may that affect main one to be also removed for ever?
  Hope this message is conceivable and clear.

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  aleone89 · Staff · Nov 23, 2022 at 12:39 pm

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  Hello there,

  I can’t see aleppoguide.wordpress.com connected to this account.

  Deleting one account would not affect the other. I hope this helps!

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  aleppoguide34be2c28df · Member · Nov 24, 2022 at 5:12 pm

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  Thanks a lot!