Cant login into my WordPress account

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  plusworldroofingng · Member · Feb 8, 2019 at 9:13 am

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  Can you help reset login details as the administrator who created the account plusworldrealtors.net/wp is not availiable and we need to update the website.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Feb 8, 2019 at 1:23 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by Exclusive Hosting. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org