Can’t Login into website.

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  hello1ccdc814ec · Member · Dec 14, 2020 at 1:48 am

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  Hi there! A plug-in is causing my site to block us from logging in. Need help ASAP! Can someone deactivate the plug-in for us?

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  staff-totoro · Staff · Dec 14, 2020 at 3:08 am

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  Hi there,

  I do not see any sites under your @hello1ccdc814ec WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.