Can’t login or get help can’t recover

  • Unknown's avatar
    tina1216311 · Member ·

    When trying to login it says account doesn’t exist.
    I don’t know if this has something to do with My Gmail account that I was using as my log in because now it says my gmail account doesn’t exist either when I try to login in.
    It’s also not letting me account recover
    Does this mean I was hacked !?!
    I was just billed for my annual charges !
    I have transaction Id for that
    If this can’t be resolved I just want a refund and to make sure my site isn’t being used by someone else

    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    staartmees · Member ·

    Your account tina1216311 is only a few minutes old. It’s obvious your site is connected to another account of yours. As you have a transaction ID, it’s very easy to restore access to your other account at https://wordpress.com/support/account-recovery/

  • kokkieh · Staff ·

    Hi there,

    It looks like you’re already being helped with this via email, so I’m closing this thread as a duplicate.

  • The topic ‘Can’t login or get help can’t recover’ is closed to new replies.