Can’t Login to Account
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Hi @rabbibbua99, it looks like you have another account. Can you log out and log in with the account associated with that site? It should be the email address that gets comment notifications and what not, so you can try commenting on the site and checking all of your email addresses if needed.
Does that help? If not, we do have an account recovery form here:
https://wordpress.com/support/account-recovery/#account-recovery-form -
It’s not working!!!!
I receive all my emails from sites I follow at (email visible only to moderators and staff). I don’t think that I have used my gmail.com account with WordPress. I need help getting to my admin site to post more blogs!!!!!
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Hey there,
If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.
You can use the transaction ID on your bank statement from when you purchased h4i.us to submit the account recovery form.
If you are unable to fill out the form, please contact our Account Recovery Team directly at
passwordhelp@wordpress.comPlease visit our support page for more information on recovering your account.
Thanks!
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You should be able to recover your account simply by filling out the lost password form with the email address you’ve provided. Please check your spam folder for the reset email.
If you still can’t log in after another reset attempt and checking your spam folder, please resubmit the form below and we’ll try to lend a hand.
Account Recovery
Please provide the following information so that we can try to help you recover your account. Without proper validating information, we may not be able to help you recover your account. Read more about the process here.Please do not use this form for general support questions.
What is your registered email address or username?
(email visible only to moderators and staff)
I don’t know my registered email or username
What is the URL of the specific blog you are contacting us about?
h4i.us
What email address should we contact you at?
(email visible only to moderators and staff)
Proof of Ownership
To help recover your account, we require some information from you to verify your ownership of the account. Please note that we are unable to recover an account without proof of ownership.Do you have a transaction ID?What’s this?
Please enter a receipt or transaction ID:
[redacted]
Do you have an activation URL or key?What’s this?
Do you have two factor authentication codes?What’s this?
Extra Details
Do you have anything else you want to add? Please note that we cannot accept publicly published material as proof of account ownership. -
Hi there,
I do not see a ticket generated from the account recovery you filled out above. Were you able to submit the form successfully and if so, was it from under this account or another one?
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I redacted the transaction ID from your post, but with that information, you will he be able to regain access to your site. If you are unable to fill out the form, please email the address I provided in my last post and the Recovery team will assist you. Since this is a public forum, we don’t want to share personal information like transaction IDs and emails.
Thanks,
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I fill out the new password link and when I sign in it is not taking me to my admin site. I need t get access to my site to continue publishing my blogs.
The site is h4i.us. Check out the Admin site and you should see two scheduled posts for my series on the Creeds of the Kehillah ~ Part 2 & 3.
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Hi,
Please send the transaction ID you shared here before directly topasswordhelp@wordpress.com. Our Account Recovery team will help you out. Thanks!
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