Can't login to account after changing web address

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  claretamim · Member · Jun 16, 2015 at 12:36 pm

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  Hi, I am after some help please. I was working on a subdomain to replace my main website. I tried changing the subdomain from test to www in the General section of the WP dashboard, but since have not been able to log back into the dashboard. When I use my login details, it just goes back to the login screen, and when I tried to reset my password, it comes up saying “Sorry, that key does not appear to be valid.” when I click on the link sent via the email. I don’t want to mess around with ftp too much without really having some advice on what is best to do to get it back up and running. Any advice please? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  richrobinkoff · Member · Jun 16, 2015 at 1:03 pm

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  If you are working with FTP, it sounds like you are using a self-hosted install.

  You’ll want to read this to make sure you understand the difference between WordPress.com and a self-hosted install of the WordPress software.

  If you need support for a self-hosted install, you can go to WordPress.org Support Forums.

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  claretamim · Member · Jun 16, 2015 at 1:05 pm

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  Oops sorry. I got the sites confused and have posted in the wrong place. Sorry about that!

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  richrobinkoff · Member · Jun 16, 2015 at 1:09 pm

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  No problem, good luck getting it worked out.