Can’t login to admin

  • Unknown's avatar
    beckmanat · Member ·

    I can’t login to admin site, so can’t edit anything. Attempts to change password at login results in no email for reset being sent to my email

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Additionally, since WordPress.com is not your hosting provider, any attempts to reset your password here would have zero effect on your website.

    You would need to initiate a password reset attempt from your site’s login page by clicking the “Lost your password” link there. If you still have trouble, you would need to reach out to your website administrator at Hollins University for help in regaining access to your site.

    I hope that helps!

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