Cant login to change website

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  poolguycf · Member · Apr 28, 2023 at 5:06 pm

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  Need to log in to website it is hosted with hostgater but i need to get into wordpress to change it

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Apr 28, 2023 at 5:10 pm

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  We can’t help as your site isn’t running on the wordpress.com platform but is hosted by Hostgator.

  You must solve this problem yourself by contacting Hostgator support.

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  staff-zinnia · Staff · May 2, 2023 at 5:26 pm

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  Howdy –

  I want to expand on the answer that was provided.
  
  Looking at that site I can see it’s hosted on Hostgator. It’s not using our managed hosting environment from WordPress.com.

  For help, I would contact them first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

  On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

  All of our hosting plans are available on https://wordpress.com/pricing/ If you would like for us to take over all the heavy lifting involved with having a website then we are happy to do that. The personal plan is $4/month and an affordable starting option.