Can’t login to my site

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  pkroik · Member · May 20, 2020 at 3:43 pm

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  Hello,
  I’ve been trying to login to my domain. I’m not sure if it’s under a different username, but I believe that it’s under the same email and is definitely linked to my name. Please help!

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  staff-doublebassd · Staff · May 20, 2020 at 3:57 pm

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  Hi there,

  What is the URL of the site? Also, what is the email address that you believe the site is currently connected to? I can look into this for you and point you in the right direction.

  Thanks!

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  theincredibledesigns · Member · May 20, 2020 at 6:35 pm

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  Hello! I am having issues logging into my account and it doesn’t allow me to reset my password.

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  supernovia · Staff · May 20, 2020 at 8:29 pm

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  Hi theincredibledesigns, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/