Can’t login to my site.

• 

  bycurlymind97934d3297 · Member · Mar 8, 2021 at 1:12 pm

  • Copy link
  • Add topic to favorites

  Hey, 
  I’m unable to log in to my WordPress account. I have tried to change the site name but it turns out that there is already a domain with that name .Something strange happened and it combined the username with the existing site (which is not mine) And disconnected my user. Now WordPress does not recognize my email, username and password.

  Please help me fix this.

  Sapir

• 

  supernovia · Staff · Mar 8, 2021 at 5:35 pm

  • Copy link

  That does sound confusing, Sapir — could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  You may also be able to log out and log back in with the email address that gets notifications and what not.

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/