Can’t login to my site!!!

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  fireman1126 · Member · Feb 9, 2023 at 2:37 am

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  I can’t log into my site and set it up. It is saying that the domain is linked to another account. I dont have another HostGator account and I’ve tried everything possible to get logged in. Can you please help me?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Feb 9, 2023 at 7:37 am

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  Hi there!

  It seems you own the domain under a different WordPress.com account, not the one you’re logged into right now. You haven’t created any sites with this domain, so you only own the domain. In order to manage the domain and create a new site with it, you must log into the correct account.

  Due to security reasons, we are unable to share details of the correct account. However, you can fill out this account recovery form with the details as mentioned here, and we’ll get back to you via email to help you log into the correct account.

  Please fill out the form at the link above so we can help you gain access to your other account.

  Regards