Can't login to my site

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  takethebrownpill · Member · Jul 19, 2017 at 1:07 pm

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  I’m trying to figure out why I can’t login to my site at atirugs.com

  here is all I see

  Fatal error: Switch statements may only contain one default clause in /homepages/10/d172987599/htdocs/brandcollective/wp-content/themes/Interstellar/icore/icore.php on line 478

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  garysixtyeight · Member · Jul 19, 2017 at 4:06 pm

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  Hi there,

  The theme being used on the site (Interstellar) is causing a fatal error. To remove the error, you’d need to remove the theme.

  Please try using ftp or the file manager in your host’s control panel to delete the Interstellar folder in /wp-content/themes/

  Once the folder is deleted, you should be able to regain access to the admin. You can then install a different theme, or try reinstalling Interstellar.

  If you’re not familiar with ftp, or are unable to delete the folder using your host’s control panel, please try contacting your host (1 and 1) for support and/or try posting a thread on the WordPress.org support forums.

  The forum you’ve posted this thread in only provides support for sites hosted here at WordPress.com. As your site is not hosted here, we are unable to provide support for it.

  To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

  Good luck!

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  takethebrownpill · Member · Jul 19, 2017 at 5:41 pm

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  Thanks! I’ll reinstall the theme and post on the .org forums ha

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  garysixtyeight · Member · Jul 19, 2017 at 5:45 pm

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  You’re welcome.

  If you keep getting the same error message when you (re)install the theme, you should try contacting the theme author. There might be a bug that needs to be fixed.