Can’t login to my website

• 

  elenacruceru103 · Member · Oct 9, 2018 at 3:03 pm

  • Copy link
  • Add topic to favorites

  Hi,
  I can’t login to my website. I need assistance.
  I have tried different ways to login, none allowed me get in to my website.
  If i add to my URL /wp-login.php it direct me to my site page saying:
  ‘Oops! That page can’t be found.’
  If i add /admin-wp to my URL it direct me to same page but at the end of my Url appears this ‘https://www.therealdealaffiliates.com/404’
  My website is under construction, so has no content yet.
  What you suggest to do to be able to login, as admin, to my website dashboard to continue my work?

  Thank you,

  Nakajima Elena

  have

• 

  garysixtyeight · Member · Oct 9, 2018 at 3:06 pm

  • Copy link

  Hi there,

  The login URL for your site can be found at:

  https://www.therealdealaffiliates.com/login/

  As your site is using the self-hosted version of WordPress, please try posting any future question in the support forum for self-hosted sites at:

  https://wordpress.org/support/forums/

  The forum you’ve posted this question in only provides support for sites hosted here at WordPress.com. If you’d like to learn more about the differences between WordPress.com (the hosted service) and WordPress.org (the software), please see this guide:

  WordPress.com vs. WordPress.org

  I hope this helps :)

• 

  pallaviroy89 · Member · Oct 9, 2018 at 3:07 pm

  • Copy link

  Hi there,

  You use the self-hosted version of WordPress rather than WordPress.com.
  Name Servers:
  NS6459.HOSTGATOR.COM
  NS6460.HOSTGATOR.COM

  Please contact your hosting provider or ask you question here: https://wordpress.org/support/

  Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Hope your issue gets fixed soon!