Can’t Login to my WordPress account

  • Unknown's avatar
    shackhills · Member ·

    At present I have a reseller hosting account with Namehero and the domain I’m using is shillscoding.com. I installed WordPress to shillscoding so that I can start working on the website. A few days later, I’m trying to enter the WordPress account to continue but they are telling me that my username or email is not registered on the site. Any help with this?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    Your hosting provider may be able to help you with your issues since WordPress.com has no control over sites hosted elsewhere.

    :)

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