Can’t login to my wordpress account

  • Unknown's avatar
    charlotteblack00 · Member ·

    My email address (email visible only to moderators and staff) is attached to this link http://selflovelondon.com/wp-admin however when I search it I can’t edit the website or log on – I would be grateful for your help to access it again.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Hello –

    That site is set up on a stand alone WordPress installation and looks to be hosted through registrar-servers.com. You should try contacting them for help. Otherwise, use the community forums on https://wordpress.org/support/forums/

    Here, at WordPress.com, we offer a managed hosting environment. Since your site isn’t on our service we can’t provide any further help or troubleshooting. We simply don’t have access to it.

    A managed hosting environment is going to allow you to focus on content. Our team handles all the back end details that are required for a successful site. Hosting plans are visible on https://wordpress.com/pricing/ and I can answer any questions you have about those.

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